Plug an active Ethernet Cable into the back of the DVR, and get an OK message when you test your internet.
Before starting: Ensure your DVR has a connection to the internet. To view your footage from your mobile device, you will need to connect your Zosi Smart account to your DVR. To check your data options, view the Background App Refresh option on Apple devices, and the Data Saver option in the Settings > Connections > Data Usage menu on Android devices. Connecting your Zosi DVR to your Zosi Smart Account. If you are unable to connect on your local WiFi connection, please test the connection using your mobile device’s 4G or LTE network.ĭepending on your mobile device, you may have restricted access to data.
If you are unsure how to configure firewall settings, consult your router’s user manual or speak directly to the manufacturer for more details. If you have an active firewall, you may need to configure your internet options further to allow your Zosi DVR to transmit video to your mobile device. If you are unable to connect a message will appear stating that you “Cannot Connect To The Network”. If you are successfully connected, it will state “OK”.